Terms of service
1. Acceptance of Terms
By accessing and using this Website (www.rumizii.com) and purchasing products from RUMIZII, you agree to be bound by these Terms of Service. If you do not agree to any part of these terms, you may not access or use our Website or purchase from us.
2. Use License
We grant you a limited, non-exclusive, non-transferable license to access and use our Website for personal, non-commercial purposes. You may not:
- Modify or copy any content from our Website
- Use our Website for commercial purposes or to resell materials
- Attempt to decompile, reverse engineer, or hack our Website
- Remove any copyright or proprietary notices
- Transfer the license to another party
- Use the Website in any way that violates applicable laws
3. Product Information & Availability
RUMIZII strives to provide accurate descriptions and pricing for all products on our Website. However, we do not warrant that product descriptions, pricing, or other content is error-free. We reserve the right to:
- Correct errors in pricing or product descriptions
- Limit quantities for any product or order
- Refuse or cancel orders at our discretion
- Discontinue products at any time
Products are listed as "available" subject to inventory levels. Once your order is confirmed, we will make every effort to fulfill it, but cannot guarantee availability if an item goes out of stock.
4. Ordering & Payment
By placing an order on our Website, you represent that you are at least 18 years old and have the legal authority to enter into a binding contract. All orders are subject to acceptance and confirmation. We reserve the right to refuse any order.
Payment must be received in full before your order is processed. We accept major credit cards and other payment methods as displayed on our Website. All transactions are processed securely through verified payment gateways. You agree to provide accurate billing and shipping information.
5. Pricing & Taxes
All prices displayed on our Website are in British Pounds (GBP) and are subject to change without notice. Prices do not include applicable sales taxes, VAT, or other duties, which will be calculated and added to your order based on your location.
For international orders, import duties and customs fees may apply and are the responsibility of the customer. We are not responsible for calculating or paying these additional charges.
6. Shipping & Delivery
RUMIZII ships orders to addresses within the United Kingdom and select international locations. Shipping costs are calculated based on your location and will be displayed before purchase. Once your order is dispatched, we will provide tracking information.
Delivery timeframes are estimates only. RUMIZII is not responsible for delays caused by shipping carriers, weather, or other circumstances beyond our control. Once a package leaves our facility, it is the responsibility of the carrier.
7. Returns & Refunds
We offer returns within 14 days of delivery for unworn items in original condition with all tags attached. To initiate a return, please contact customer service at returns@rumizii.com with your order number.
- Items must be returned unworn and unwashed
- Original tags and packaging must be intact
- Return shipping is the responsibility of the customer
- Refunds are processed within 7-10 business days of receipt
- Final sale items are not eligible for return
For damaged or defective items, please contact us immediately with photos for assessment. We will cover return shipping for legitimate defect claims.
8. Product Warranties
RUMIZII products are provided "as is" without any express or implied warranties. We do not warrant that products will be error-free, uninterrupted, or free from defects. However, we stand behind the quality of our craftsmanship. If you receive a defective item, please contact us within 30 days for resolution.
9. Limitation of Liability
To the maximum extent permitted by law, RUMIZII and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, including loss of profits, data, or business interruption.
Our total liability for any direct damages shall not exceed the amount you paid for the product in question.
10. Intellectual Property Rights
All content on our Website, including text, graphics, logos, images, designs, and software, is the property of RUMIZII or its content providers and is protected by international copyright and intellectual property laws. You may not reproduce, distribute, or transmit any content without our prior written permission.
11. Prohibited Conduct
You agree not to:
- Violate any applicable laws or regulations
- Infringe upon others' intellectual property rights
- Engage in fraud or phishing
- Harass or threaten other users or staff
- Post offensive, defamatory, or inappropriate content
- Attempt to gain unauthorized access to our systems
12. Indemnification
You agree to indemnify and hold harmless RUMIZII, its officers, employees, and agents from any claims, damages, or costs arising from your violation of these Terms of Service or applicable laws, or your misuse of the Website or products.
13. Dispute Resolution
These Terms of Service are governed by the laws of the United Kingdom. Any disputes arising from your use of the Website or purchase of products shall be resolved in the courts of England and Wales.
14. Changes to These Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website constitutes your acceptance of the updated terms.
15. Contact Us
For questions about these Terms of Service, please contact us:
Email: legal@rumizii.com
Address: London, United Kingdom
Response Time: We typically respond within 7 business days